Order Cancellation

Where I work, there are no fancy cash registers that print out your orders or delivery addresses. Everything is done the old fashion way - manually. Needless to say, errors can occur when you have someone writing address down on paper for you. Last week, I had a delivery for 7 Linden St. I go there, and something isn't right. The apt # listed on my slip cannot be found. No one picks up when I call the phone number listed on my slip (of course!).

I drop the order back at the restaurant. Its already taken up much of my time now. (Remember, I'm the only driver. If I'm held up, everyone's dinner is held up). Those people call the restaurant after a while to check on their order. I was told that the address does indeed exist and to go deliver it again. Fine!! I go there again, nothing. I call them again, they pick up this time. It turns out its 7 Lincoln St. I apologized and said I'll be right there. They asked if the order is still hot. I didn't mind their attitude since I understood their frustration, I guess. I told them yes, it feels hot, and asked if they want to just cancel or wait a few minutes. (I was hoping they would cancel...just a few bucks and not worth my time). Anyways, they wanted it so I had to bring it back to them.

I should scan the slip for you guys. It looked so much like Linden St the way it was written. Argh! Frustration is setting in at that point cause now it is my 3rd attempt at bringing these people their chicken chow mein and chicken chop suey. I put all my other orders aside to bring them their food....thus making everyone else wait. I figure, its our mistake, its the least we can do.

I get to Lincoln St and I see 5 Lincoln and 13 Lincoln. Where the F*** is 7?!? I call the retards up again and they were like, we're in the big driveway. I said yes, I'm in the F'ing driveway, where are you? They said to just go in the driveway, cause thats where their shithole is. Fine, go in, can't find it. Don't forget, I still got several other orders waiting.

I call them again and the woman gets even more pissy on me. She's like "forget it, I want to cancel, sorry, too long!". So lets recap. I attempted this delivery 3 times, all the while holding up every other delivery, and you cancel on me when I'm outside your f'ing door!? !@#$@#!@#@#$

I kept cool. I was like "OK!" and left. The rest of the night, I was backed up. Thanks a lot Mr & Ms 7 Lincoln St. You f**kers suck. Pick up your own chinese food then. Ungrateful @!#$%^.....@#$%@#$@#$!!!